Selling Fluency
I'm Marla M. Koupal, and I believe sales is an art form, not a transaction.
My approach blends empathy, adaptability, and authenticity—no scripts, no pitches. Whether you're a direct seller, network marketer, affiliate marketer, or coach, I guide you in building genuine connections that lead naturally to sales.
Through thoughtful questions and deep listening, you’ll create conversations where buyers feel seen, understood, and confident. If you're ready to master sales fluency, unlock authentic selling, and boost your conversion results, let’s get started.
Are THese Your SElling Challenges?
Feeling like you are relying on stale scripts?
Let’s face it: memorized scripts are dead weight. When you’re reading from a script, you sound like a robot, not a human. Buyers can sense the lack of authenticity a mile away, and it kills the connection before it even starts.
Pitching Instead of Having Real Conversations?
Instead of pitching a product, focus on connecting with the person in front of you. Ask questions, listen, and build a relationship. Sales flow easily when people feel understood, not talked at.
Dreading Getting Trapped in an Objection Tug-of-War?
The old-school method says you need to "handle" objections. That’s where things go wrong. If you’re constantly fighting objections, it’s because you didn’t create the space for real dialogue from the start. You're stuck in a cycle of resistance.
Feeling Like No One Wants to Solve Their Pain?
Poking at pain points like you're some kind of emotional dentist? That’s a marketing trick, not a sales strategy. It feels manipulative, and buyers see through it. Instead of fixing problems, you should be lighting a fire under their desire to act.
Following a Rigid Sales Process That Kills Adaptability?
The rigid process is the biggest myth in sales. Stick to the script, stick to the process—they say. But in reality, this locks you into a one-size-fits-all approach, making you miss out on the fluidity of real conversations and personalized selling.
Feeling Like You Are Chasing the Close and Losing the Relationship?
If your only focus is “closing the deal,” you’ve already lost. Pushing for a sale without building a relationship creates a one-off transaction instead of a long-term client. It’s the old school way, and it doesn’t work in today’s world.
Spitting Out Scripted Responses to Buyer Questions?
Rehearsed responses make you sound canned and inauthentic. When you fire back pre-packaged answers, you shut down the chance for deeper, meaningful interactions. Buyers want a conversation, not a canned performance.
Marla OFfers You These Solutions...
Ditch the Script. Own the Conversation!
Scripts are a crutch. It’s time to stop hiding behind canned lines and step into real conversations that matter. The magic happens when you trust yourself to go off-script and speak like a human, not a robot.
Stop Pitching. Start Connecting!
Pitching is dead. If you're still spitting out rehearsed lines, you're missing the point. People buy from those they connect with, not from those who push products. Ditch the pitch, and start real conversations that turn into sales.
Destroy Objections Before They Exist!
Objections? That’s what happens when you sell by the book. When you ask the right questions from the start, you’ll head off those objections long before they show up. No more dodging buyer pushback—cut it off at the source.
Forget Pain Points. Ignite Desire!
Stop drilling into pain! That's manipulation dressed up as a sales strategy. People don’t want to wallow in their problems—they want to dream about solutions. Flip the script and start sparking desire instead of poking at their pain.
Tear Down the Process. Adapt or Die!
The old rigid sales process is holding you back. The future belongs to those who adapt on the fly. When you stay flexible, you can respond in the moment, pivot, and keep the conversation flowing toward a sale.
Stop Answering. Start Asking.
Canned responses don’t sell; curiosity does. Buyers aren’t looking for textbook answers—they want someone who actually listens and asks deeper questions. Shift your focus from selling to discovering, and watch the results.
Turn Selling into a Partnership!
Sales isn’t about outsmarting your buyer or ‘winning’ the deal. It’s about collaboration. When you treat the conversation as a partnership instead of a battle, you create trust, and sales become effortless.
Network Marketers
""My life changed forever"
"I took Marla's Soft Sales Skill Mastery Boot Camp &VIP Sessions...it is one of the best courses I have ever taken. I had a preconceived idea as to what sales was all about... I learned a completely different way of thinking...a complete shift in the way to approach sales...it felt completely natural and comfortable. You will never look at sales the same way."
-Sue Fisher
"Highly recommend this"
"I took a sales class from Marla and she is an amazing teacher. I overcame my biases and bear of selling...Right after class I made an easy sale. She makes selling so fun and really knows her stuff! Thank you Marla!"
-Dr. Amy Merritt
"Powerful Experience"
I have been through many coaching sessions and you have them beat... I love how you read my face and ask. It made me realize how easy it is when we are sincere and authentic. You were paying very close attention to us, and that taught me, watch, listen and implement
-Linda Bradbury
"Epic Insights"
"You are right…that VIP session was epic! Thank you so much for honing your skills in this area and willingly sharing your wisdom with us 🙏❤️ Can’t wait for all our sessions together and for you to see all of us grow!"
-Rosemary Silva Maguire
I help direct sellers, network marketers, and coaches build thriving businesses from anywhere—whether it’s a cozy coffee shop or your kitchen table. My approach to sales is about keeping it real, fun, and, most importantly, authentic. There’s no “one-size-fits-all” script. Instead, I guide you in crafting genuine conversations that foster trust and connection.
I’ve loved selling since I was 19 and making commissions. For me, sales is an art—an adventure in understanding people, sparking curiosity, and adapting to each conversation. With decades of experience, I've helped businesses generate over $50M in revenue by focusing on empathy and connection, not just closing a deal. The magic isn’t in a perfect script—it’s in learning to listen, adapt, and add creativity to every conversation.
If you’re ready to build a business that’s truly yours—centered on meaningful relationships that lead to success—you’re in the right place. Let’s turn conversations into conversions using sales fluency, with a bit of fun along the way!
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