Privacy Policy for Vibrancy, LLC

Last Updated on October 10, 2024

We, at Vibrancy, LLC. are committed to protecting your privacy. This Privacy Policy applies to all of our Websites (under the main domain and subdomains of successwithmarla.com) and our Subscription Service (The Subscription Service). This Privacy Policy governs our data collection, processing, and usage practices. It also describes your choices regarding use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service. We periodically update this Privacy Policy. We will post any privacy policy changes on this page, and if the changes are significant, we will provide a more prominent notice by sending you an email notification. While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically.

1. Explicit Consent and Opt-In Requirements

We ensure to obtain explicit consent from users for the collection and processing of their personal data. Our website provides clear opt-in mechanisms for activities such as marketing communications and the use of cookies. Users can manage their preferences through their account settings or via a consent banner displayed at the initial visit.

2. Information We Collect About You

Personal and contact information including your name, age, telephone number, postal address, email address, username, social media username(s). We may collect some of that contact information when you interact with us including via our Customer Care Team.

Details (and copies) of your communications and interactions with us via our Customer Care Team or otherwise, including by email, telephone (voice recordings), post and online via webchat, the feedback button, or on Vibrancy, LLC social media channels. Copies of documents you provide to prove your identity (including driving license and passport) when there is a legal reason to request this from you. Transaction details including payments from you for subscription or purchase of our courses and/or services. Your financial information including your payment card information (which is sent to PayPal or Stripe) when you make a purchase or subscribe to a course. Technical information about your device or browser when you use our app or website, including geolocation data to determine what country you are accessing our website or app from, your internet protocol (IP) address, device ID, browser type and version, and time zone setting, which may in some circumstances be personal data. We may also receive personal data directly from you or various third parties and public sources, including from social media channels (if you interact with us through those channels), or other third parties.

Our policy clearly outlines these types of personal data collected. Each data category is associated with specific purposes, such as improving services or fulfilling contractual obligations. We explicitly state if sensitive personal data is collected and the purpose behind this collection.

3. Legal Basis for Processing

We specify the legal basis for processing personal data, including consent, performance of a contract, legal obligation, legitimate interests, among other bases as outlined by GDPR.

4. Data Subject Rights

Users are informed of their rights to access, rectify, delete, and restrict processing of their personal data, as well as their right to data portability. We provide an accessible mechanism through our website or customer service to exercise these rights.

5. Data Processing and Sharing

Details about third-party processors with whom we share personal data are included, along with the intended purposes. We mention any international data transfers and the safeguards put in place to protect such transfers, such as standard contractual clauses.

6. Data Retention Policy

We outline how long personal data is retained, based on various criteria such as the nature of the data, the necessity to fulfill purposes, and legal requirements.

7. Security Measures

Our policy describes the security measures implemented to safeguard personal data from unauthorized access, loss, or misuse, including encryption and system access controls.

8. Children’s Privacy

We state our policy regarding the collection and processing of data from children under 13 (in compliance with COPPA) and under 16 within the EU, including requirements for parental consent.

9. How and Why We Use Your Personal Data

In the table below, we set out all of the ways we use your personal data, and why. We have also identified what our legitimate interests are where appropriate.

10. Updates and Changes

Users are informed about how they will be notified regarding changes to our privacy policy. We typically notify users through direct communication or by updating the information on our website.

11. Contact Us

If you have any questions about our Privacy Policy, including any requests to exercise your rights, please contact the Data Protection Officer using the details set out below:

By post to: Data Protection Officer Marla M. [email protected] email to:[email protected]

In order to request a copy of the personal data that Vibrancy, LLC. holds about you, please send your request in writing to the Data Protection Officer at the above address. To enable us to verify your identity and process your request, you must include all of the following information and documentation with your request:

Your full name;

The email address registered to your account;

A description of the data that you are requesting, including a date range;

Proof of your ID;

The date of the request.

If you are unhappy with our processing of your personal data, you have the right to complain at any time. We would, however, appreciate the chance to deal with any concerns before you approach the appropriate authority, so please contact the Data Protection Officer by email in the first instance.

12. Privacy Shield and Standard Contractual Clauses

Where applicable, we mention our compliance with the EU-U.S. Privacy Shield Framework and use of standard contractual clauses for international data transfers to ensure adequate protection levels.

13. Cookies and Tracking Technologies

Detailed information about our use of cookies and similar technologies is provided, alongside mechanisms for obtaining user consent. Users can adjust their cookie preferences via settings provided on our website.

Changes to This Privacy Policy

Any changes that we may make to our Privacy Policy in the future will be posted on our website. Where appropriate, we will notify you of the changes periodically.